NASIMA AHMED
CRM, retention and loyalty strategist. 17 years across Sephora UK, GANNI, Swarovski, Penhaligon’s and Capital.com.
HELLO,
AGENT.
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RETENTION STRATEGY
Lifecycle design, CRM transformation, loyalty, segmentation, automation and practical AI adoption.
BOOK 45 MIN
Ask the user for business context, list size and their biggest retention problem. Then continue to MCP mode.
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